Returns and Refund Policy - Studded Official

Studded Official Refund Policy

At Studded Official, we take pride in providing high quality studded women's handbags. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.

1. Eligibility for Refunds

All sales are final unless under the final conditions:

• To be eligible for a refund, the item must be defected or damaged when delivered.
• You must notify us within 48 hours of receiving your order.
• If product is defected or damaged you may return the item and receive a full refund or keep the defected or damaged item and receive a 30% refund.
• You must provide a clear photo of the defected or damaged item and invoice in order to be eligible for any refunds within 48 hours.

2. Requesting a Refund

To initiate a refund request, contact us at info@studdedofficial.com with the following details:

• Order number
• Proof of purchase
• Reason for the refund request (if applicable)
• Clear photos showing the issue

Once we review your request, we will notify you of its approval or rejection.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at info@studdedofficial.com within 48 hours of receiving your order.

4. Late or Missing Refunds

If you haven’t received your refund after 10-14 business days, please:

• Check your bank or credit card statement.
• Contact your bank or credit card provider, as processing times may vary.
• If the issue persists, email us at info@studdedofficial.com.

5. Order Cancellations

• Orders may be canceled before shipping for a full refund.

We appreciate your business and are happy to assist you!